Careers

Compliance Officer

We have a fantastic opportunity for the right person to join our head office team near Ipswich as Compliance Officer.

Our Compliance Officers provide an efficient and effective operation of compliance work to comply with the rules for registration (R100). This includes supporting the registration and inspection functions and will involve communicating with registered technicians about any corrective actions required following non-conformances identified during initial and routine inspections of work. You'll also be providing general customer support about inspections, registration, works notification and responding to telephone enquiries from householders and heating technicians.

Great customer service and communication skills are a must along with an eye for detail and good organisational skills. A strong team player, you'll be liaising with all other departments at OFTEC, but you'll also need to be able to work on your own initiative.

What would we like from the ideal candidate?

  • Good knowledge of IT systems including Microsoft Word, Excel and Teams
  • Accurate written and verbal communication skills
  • Good interpersonal / customer care skills
  • Knowledge of the heating sector and associated legislation
  • Knowledge of registration schemes - eg CPS, MCS, PAS, Part P and TrustMark
  • Knowledge of consumer law / ADR
  • Ideally holding or working towards technical competencies

What can we offer you?

A generous salary and benefit package which includes:

  • Hours of work - Monday to Friday 9-5pm)
  • 20 days holiday plus bank holidays
  • Death in service life cover
  • Health Cash Plan
  • Free parking
  • Workplace pension scheme
  • Ongoing training

Plus, the opportunity of working for a well respected registration scheme operator and helping to shape the future direction of the scheme.

For further information, a copy of the job description or an informal chat about the role, please contact our HR manager Andrew Peirson.

The deadline to apply for this position is 5pm, 12th March 2021.

space-green1x8col

Regional Inspector (Contractor)

Do you have the in-depth knowledge and proven track record to be a contracted OFTEC Inspector? There are immediate opportunities in the South East of England and the Channel Islands and, due to expansion of the registration scheme into other heating technologies, interest from other regions of England and Wales is also welcome. As part of our Inspection Team you'll work under a service agreement auditing and inspecting registered businesses and their technicians in your region.

Visits will include:

  • Auditing business procedures
  • Checking individual technical competence on-site.

You may also help investigate consumer complaints and may also have the opportunity to represent OFTEC at trade events and regional meetings with other professional bodies. Knowledge of heating industry legislation is essential, along with knowledge of renewable technologies and MCS (Microgeneration Certification Scheme).

Previous auditing or assessing experience would be desirable. Computer literacy and exceptional customer skills are required for this role. A full driving licence and your own vehicle is essential as the role involves extensive travel around your designated region.

For further information, a copy of the job description or an informal chat about the role, please contact our HR manager Andrew Peirson.

The deadline to apply for this position is 5pm, 28th February  2021.

Space20x4col