Have you ever thought about working for one of the best known registration schemes for heating technicians?
On this page you will find details of our current vacancies. Even when we are not advertising, we are always keen to hear from talented individuals with recent experience and training in oil, solid fuel or renewable heating technologies.
Job Title: Post Inspection Administrator
Hours: Part Time ( 22.5hrs per week)
The purpose of the role is to provide administrative and customer support in the day to day operation of the Inspection and Compliance departments.
To provide efficient and effective support to the inspection services operations to comply with registration scheme requirements.
To take responsibility for various inspection administration functions that integrates with the main operations of the Registration Department in line with the strategy of the organisation. This includes providing day to day administration and maintaining systems to enhance our service to clients.
Inspection duties includes receiving and processing reports, giving feedback to registered technicians on corrective actions following non-conformance and providing support to the team of regional inspectors.
The Post Inspection Administrator reports to the Compliance Services Manager who reports to the Registration Services Director. The job requires operation links with other members of OFTEC staff.
Key Responsibilities and Accountabilities
Providing post inspection administration for the OFTEC inspection system and providing support to the OFTEC inspectorate. Duties to include receiving reports and non-conformity feedback as well as inspector invoicing assistance.
Checking of completed inspection reports for completeness.
Receiving non-conformance evidence from registrants and processing to clear the finding.
Filing of evidence to the inspection or non-conformity reference file
Raising and dispatching customer letters generated from CRM for non-conformities or the job alert inspection system.
Sending reminders to Registrants when non-conformity deadlines are due.
Escalating files to Compliance once deadlines have passed.
Providing day to day support to other departments as required.
General Requirements
Providing a satisfactory level of support both externally and internally.
Operating computer system programmes as necessary.
Dealing with telephone enquiries.
Giving necessary cover in absence of other office staff.
Providing support to the Compliance Department, Inspection Services Manager, Registration Services Manager and Inspection Services Co-ordinator on various projects
Other duties as may be required from time to time as agreed with the Compliance Services Manager
Person Specification
Good level of education (to inc. GCSE Maths & English)Essential
IT Literacy - Essential
Keyboard Skills - Essential
Customer service/communication skills - Essential
Attention to detail - Essential
Time management skills - Essential
Awareness of Budgeting/Account/SAGE - Desirable
Knowledge of Word, Excel & Outlook - Desirable
Knowledge of CRM Systems - Desirable
Awareness of CPS and legislators - Desirable
Awareness of MCS/PAS 2030/TrustMark - Desirable
The heating industry is changing fast and OFTEC is looking for experienced heating engineers with wide-ranging skills and experience to join our expanding team of field-based contracted inspectors.
OFTEC inspectors carry out the valuable work of auditing heating business and checking individual competence through on-site visits. As well as registering oil and solid fuel heating businesses there is increasing demand from renewables installers, so our inspection team needs to meet this new demand.
We have immediate vacancies throughout Great Britain for applicants that have in-depth experience of oil and other off-gas grid heating technologies including renewables.
Working under a service level agreement this is a great opportunity to be your own boss but also represent a long-established registration scheme operator in your area and help maintain the high standards of work our registrants provide to consumers.
To discuss this opportunity, please contact John Vinter Inspection Services Manager or call on 01473 618 558.
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