Manage, renew or extend your registration
While you are registered with OFTEC you may need to make changes to your registration details, such as:
Renewing your registration
We will send renewal reminders approximately four to eight weeks before either a business or an individual technician registration is due to expire. These are sent using the contact details we hold for your business - so it's really important that you keep these up to date in your ofteconline account. When you renew, we will check your relevant details before processing your renewal application, so please check you have at least one registered technician working for your business and that their technical qualifications are in date.
You can renew your registration at a discounted rate by visiting www.ofteconline.com. Once you have logged in, click the "Renew Registration" button and follow the on-screen instructions. After completing payment, your details will be updated instantly.
Alternatively, please call our registration team to renew over the phone - don't forget, you'll need a valid payment card!
Please note, if your registration lapsed more than six months ago, unfortunately you will not be able to renew, although you will be able to keep the same company and technician number. Please visit our Join OFTEC website and complete a new application form - we will then contact you to arrange a business audit and inspection
When you first register you were asked to provide copies of your qualification certificates. BS EN ISO/IEC 17024 qualifications are valid for five years, after which time you will need to provide further evidence of technical competence by re-sitting
another assessment. You may be able to book assessment only, or select a shortened course which covers any updates since you last sat your assessments. Training centres do vary, so give them a call to discuss your requirements.
Due to the high demand for courses, we recommend that you book your course well in advance of your qualification expiry so that there is no lapse in your registration.
Click here to find your local OFTEC Approved Training Centre.
For further information about the types of training that are required for different scopes of registration - click here.
Extending your scope of registration
After building up a good customer database, you may find that there is demand for you to work on other heating technologies. Although we are best known for our liquid fuel or oil registration scheme we also offer registration in the following
- Unvented hot water cylinder
- Electrical part p (Electric Vehicle charging points anyone?)
- Solar thermal
- Heat pumps
- Solid fuel
Once you have the necessary qualifications you can add any or even all of these to your existing registration. This means that you will be listed on our find a technician database for more areas of work which will help generate more business.
When it comes to liquid fuel registration - there are actually several sub-categores, so if you are only registered for single stage pressure jet - you may want to add vapourising or multistage pressure jet for example.
Form R526 has a complete list of all the categories available for registration - simply tick the ones you wish to add, complete the form and send back to us along with copies of your qualifications.
In order to process your request to add a category to your registration, we will need to see evidence of the minimum technical competency (i.e. training) for the scope of work – such as a copy of a certificate of achievement from one of our approved certification bodies or a QCF mapped course. You can check which training is required for each area of registration here. Payment for extensions to scope will be calculated on an individual basis to link to your current registration.
For all enquiries about changes to your registration or to request a paper copy of the R526 form, please call our registration team using the contact details on the right.
Our additional registration schemes
As well as our competent persons scheme (CPS) which enables you to officially notify work through our online portal in regions where this is required, we also offer the following:
- Microgeneration Certification Scheme (MCS) for heat pumps, solar thermal and biomass
- PAS2030 - energy efficiency measures
1. MCS registration
If you are installing solar thermal, biomass or heat pump systems, then adding MCS registration enables your customers in the UK to access renewable heat incentive payments (RHI). By registering with the OFTEC MCS scheme you are given competent person
scheme registration automatically for your chosen technology.
MCS was developed to ensure technicians installing renewable technologies are suitably qualified and carry out installations in a professional and safe manner. The scheme also ensures that the products themselves are developed to a high industry standard, so to qualify for RHI payments, products installed must also be MCS accredited.
Registered businesses dealing with domestic customers must comply with a code of practice (consumer code) such as the Renewable Energy Consumer Code (RECC) or an equivalent scheme. To learn more about the administration requirements of the RHI, visit the OFGEM website. TrustMark has provided a handy checklist for technicians wishing to join MCS which hopefully makes the process a little simpler and helps you sign up for the Green Homes Grant scheme a little more quickly.
To read more about MCS registration, visit the MCS website.
The easiest way to apply for MCS registration is to complete our online form, however, if you prefer you can download form R572 below.
Discounted membership of Easy MCS
Some businesses have been put off registering for MCS because of the administrative burden. But what if you could outsource that burden?
Easy MCS provide an online portal complete with all the templates that you require for managing MCS registration on a day to day basis. Members will be allocated an advisor who will guide you through the registration process - helping you set up systems and ensure that you have everything in place to get through the audit process.
Give us a call or drop us an email to find out more about the deal we have secured for you with Easy MCS.
We are an accredited PAS 2030 certification body for oil heating installers. PAS 2030 registration is a requirement for the installation of Energy Efficiency Measures (EEM) under UK government funding schemes such as Energy Company Obligation (ECO), Green Homes Grant or regionally funded work.
Our PAS2030 registration scheme covers the installation of oil fired condensing boilers, heating controls, heating
system insulation, underfloor heating (wet), hot water systems, warm air
heating and water efficient taps and showers. One of the requirements for PAS 2030 registration is having a compliant Quality Management System (QMS). You can download all the templates and supporting documents you need for FREE from the TrustMark website. You may find it helpful to read through our PAS2030 information sheet which provides information about the newly introduced requirement for an understanding of PAS 2035.
You can find more information, including details of qualification requirements and how to register here. Once registered, technicians are issued with a PAS 2030 Registration Certificate and ID badge and listed on the GDORB National Register as an accredited installer. TrustMark has published a handy checklist for technicians wishing to join PAS2030 which is straightforward to use and will hopefully help to speed up the process of becoming PAS2030 registered and signing up for TrustMark and the Green Homes Grant scheme.
To apply for PAS2030 membership download and complete the form below.
Discounted membership of Easy Green Deal
Some businesses have been put off registering for PAS2030 because of the administrative burden. But what if you could outsource that burden?
Easy Green Deal provide an online portal complete with all the templates that you require for managing PAS2030 registration on a day to day basis. Members will be allocated an advisor who will guide you through the registration process - helping you set up systems and ensure that you have everything in place to get through the audit process.
Give us a call or drop us an email to find out more about the deal we have secured for you with Easy Green Deal.
TrustMark is the UK Government Endorsed Quality Scheme covering work carried out by tradespeople in or around homes. It helps provide consumers with added reassurance that they have appointed a business that has been vetted to meet required standards and that has made a commitment to good customer service and trading practices. One of these commitments is to the TrustMark Customer Charter which gives consumers a level of expectation in terms of the way a business will carry out work in their home. Plus, in the unlikely event that a problem does arise, TrustMark offers a clear course of action that helps provide further customer protection.
The scheme is now a condition of Government funding initiatives such as the Energy Company Obligation (ECO) and the Green Homes Grant Scheme (GHG). OFTEC can offer certification for the low carbon heat measures in the Green Homes Grant scheme. (Air source heat pump - air to air or air to water), ground source heat pump, solar thermal, biomass pellet boilers).
Benefits of TrustMark registration
TrustMark does offer a number of benefits to registered businesses - these include access to financial plans for your customers, free business leads and a registered business profile on their website that you can edit. You can read more here.
Who can register?
If you already hold CPS registration with OFTEC, you can extend your registration to include TrustMark in the following areas:
- Heating engineer (Liquid fuel)
- Heat pumps
- Solar thermal
Businesses wishing to register for TrustMark will need to:
Add a technician to your existing business registration
If you would like to add a technician to your existing business registration, please download and complete the application form below, or request a form by post.
Don't forget, if a technician has stopped working for your business, you need to let us know so we can remove them from your registration
Changing your contact detailsIf your details have changed recently, please let us know so that we can keep our records up-to-date and ensure you receive your full benefits of registration. Please login at www.ofteconline.com and select "Business Details" or "Technician Details" to make the necessary alterations. Alternatively, please email us and we will update the details for you.
Access your benefits
We are always on the lookout for services or products that can help support your business, save you time or money. Click here to view the current benefits. Please note, you will need to log into this website to view your benefits of registration. If you have not yet registered for an online account, please click here for details.
Changing your business name
If your business name is changing, for example to a Ltd company or from Smith's Plumbing and Heating to Jone's Plumbing and Heating, you need to let us know. However, it is a little more complicated than just updating your contact details online.
Don't forget, homeowners often check businesses are registered on our website, so if your OFTEC registered name doesn't match the name you are trading as, they may assume you are not registered and choose a different business for the work they require.
Along with the form, please send us a copy of your new public liability insurance certificate and any documentation from Companies House which shows your official company name change. It is very important that the name you register with us, matches your insurance or Companies House details.